“Even among experienced divers, there are different ways to signal the same thing.”

Eric Douglas, Going Down with the Ship

“The Japanese are masters of indirect action. It’s their instinctual way to proceed. If someone in Japan is unhappy with you, they never tell you to your face. They tell your friend, your associate, your boss. In such a way the words gets back. The Japanese have all these ways of indirect communication. That’s why they socialize so much, play so much golf, go drinking in karaoke bars. They need these extra channels of communication because they can’t come out and say what’s on their minds. It’s tremendously inefficient, when you think about it. Wasteful of time and money. But since they cannot confront – because confrontation is almost like death, it makes them sweat and panic – they have no other choice. Japan is the land of the end run. They never go up the middle… So behavior that seems sneaky and cowardly to Americans is just standard operating procedure to Japanese.”

Michael Crichton, Rising Sun

“Basically, the Japanese have an understanding based on centuries of shared culture, and they are able to communicate feelings without words. It’s the closeness that exists in America between a parent and child – a child often understands everything, just from a parent’s glance. But Americans don’t rely on unspoken communication as a general rule, and the Japanese do. It is as if all Japanese are members of the same family, and they can communicate without words. To a Japanese, silences have meaning.’

Michael Crichton, Rising Sun

“Although I do it all the time, I really hate holding conversations with myself.”

Eiji Yoshikawa, Musashi – Book One: The Way of the Samurai

“…storytelling and narrative lie at the heart of all successful communication.”

Max Whitby, Is Interactive Dead?